Returns & Exchanges
At GCN Shop, we want you to be fully satisfied with your cycling gear, which is why we offer a 30-day return policy for all items in original, unworn condition. Whether the fit isn't right or you've changed your mind, our hassle-free process ensures you get back on the road quickly.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the products are in a resellable condition.
Label and Ship
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing